FAQ

Frequently asked questions.

Answers for Foodies, HomeChefs, pricing, meal plans, and trust.

Quick answers before you begin.

Foodies

Order now, pre-order for later, or use meal plans for regular routines.

HomeChefs

Use 4D's tools to run menus, orders, payouts, support, and growth.

Trust

HomeStove uses verification, hygiene guidance, ratings, and support.

FAQs

Honestly answered.

Are all meals really homemade?

Yes — every dish is cooked by a real HomeChef in their own home kitchen, never a restaurant or cloud kitchen. The food they make for you is the same food they make for their own family.

What is the “Jo Khao, Wahi Khilao” concept?

It's our promise — serve what you eat. Our HomeChefs cook the same food they'd put on their own family's table, so every meal carries real regional flavour, honest nutrition, and a bit of soul — not just taste.

How do you ensure the quality of the food?

Our HomeChefs eat what they cook — same kitchen, same fresh ingredients. Every kitchen is verified and FSSAI-registered, and your ratings keep quality honest, order after order.

Can I place an instant home-food order, or do I pre-order?

Both. Grab what's Cooking Now for an on-demand meal, or Pre-order ahead so it's ready exactly when you want it. Want regular meals? Subscribe to a weekly or monthly plan from a kitchen you love.

Can I reschedule or skip a meal?

Yes. For pre-orders and meal plans you can reschedule or skip before the kitchen starts cooking — your plan, your timing.

Do you have restaurants registered on HomeStove?

No. HomeStove is only home kitchens — verified home cooks running real food businesses. No restaurants, no cloud kitchens, just ghar ka khaana.

How do HomeChefs get paid?

The food price goes straight to the HomeChef's bank account via Razorpay — HomeStove never holds or touches their earnings (only the standard payment-gateway fee applies). You pay a small, transparent platform fee. Fair for them, honest for you.

Who can join HomeStove as a home chef?

HomeStove is for anyone who cooks with love at home — women, men, couples, and whole families are all welcome to show off their culinary skills. The only requirement is that you're 18 or older.

Do I need FSSAI registration/licence to join?

No, not to sign up. You can join the waitlist without FSSAI. When we activate your pincode we'll share a plain-English guide so you can register for a basic FSSAI licence yourself. It is usually cheap, around ₹2000 to ₹5000 per year depending on the state you live in.

An FSSAI license in India is a mandatory legal requirement that ensures food safety compliance, boosts consumer trust, and enables legal operation.

Key advantages include:

  • Legal Compliance and Safety: It helps your business follow the Food Safety and Standards Act, 2006.
  • Consumer Trust and Credibility: Displaying the FSSAI logo builds confidence in safety, quality, and hygiene.
  • Business Expansion and Growth: A valid license helps with expansion and registration on third-party delivery platforms.
  • Import/Export Facilitation: The license makes customs clearance easier for food imports and exports.
  • Better Market Access: Many retailers and manufacturers require a valid FSSAI license before stocking products.
  • Quality Standards and Risk Mitigation: FSSAI guidelines help minimize food safety risks.
For Registration Click Here!
Do I need to invest any money?

There's no upfront investment in a kitchen or equipment. A small HomeStove subscription only kicks in once you turn your home cooking into a professional setup.

And unlike most platforms, we charge zero commission on your food — what you price is what you earn.

What if my area isn't live yet?

Go ahead and pre-register now — there's no subscription to take yet. We'll reach out the moment we're serviceable in your area.

We open new areas carefully to keep a healthy balance between demand and supply, so you won't be waiting long — we're on it.

How do I get paid?

Payments run through Razorpay Route: the customer's payment flows straight to your bank account. HomeStove is only the bridge — we never hold or touch your money.

Razorpay charges its standard per-transaction fee, which is deducted from your selling price, and the balance reaches your account within 24 hours.

Ready when you are

Come home to better food.

Whether you are cooking or ordering, HomeStove keeps the experience warm, simple, and trusted.

Need help?

We’ll help you at every step — setup, your first order, a refund, anything.

Write to us for any queries or complaints —

support@homestove.in